Privacy Policy

This policy describes the ways in which we collect, store, use and protect your personal information. You accept this policy and agree to such collection, storage and use when you subscribe to or use our products, services or any other feature, technology or functionality that we offer when accessing our site or by any other means ( Collectively "The services of the double Voe, its organizers and partners"). We may amend this policy at any time by disclosing a revised version on our website. The revised version will take effect as soon as it is made available on the website.

Important: Unsubscribe Policy (OPT-out)

The user of our services may at any time cease receiving communications from our site. To do so, simply send an email to co[email protected] indicating your desire to no longer receive communications, or simply click on the ' Remove ' or ' unsubscribe ' or ' opt out ' link at the end of each email.

How we collect information about you

When you visit the Voe double website or use the double fly services, we collect your IP address and standard Web Access information as the type of your browser and the pages you have accessed on our site.

If you subscribe, we will collect the following types of information:

  • Contact information – your name, address, website, phone, email and other similar information.

Before you allow the use of the double Voe services, we may require you to provide additional information that we may use to verify your identity or address or manage risk, such as your date of birth, national registration number, nationality and Other identifying information. We may also obtain information from you through third parties such as credit centers and identity verification services.

When you are using the double fly services, we will collect information about your transactions and other activities from you on our website or when using the double fly services and we may collect information about your computer or other access device with Purpose of fraud prevention.

Lastly, we may collect additional information about you by other means, such as from contacts with our customer support team, from results of your responses to a survey, from interactions with members of the dual Voe corporate family, and from other companies.

How we use cookies

When you access our site, we, including the companies we hire to track how our site is used, we may place small data files called "cookies" on your computer.

We send a "session cookie" to your computer when you sign into your account or use the double fly services. This kind of cookie helps us recognize you if you visit multiple pages on our site during the same session, so we don't need to ask for your password on every page. After you exit or close your browser, this cookie will expire and no longer take effect.

We also use more permanent cookies for other purposes, such as to display your email address in our Access form, so that you do not need to re-enter the email address each time you sign in to your account.

We encode our cookies so that we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but this may interfere with the use of our site.

We and our service providers also use cookies to personalize our services, content and advertising, assess the efficiency of promotions and promote confidence and security.

You may find third-party cookies when using the double fly services on certain sites that are not under our control (for example, if you view a Web page created by a third party or use an application developed by a third party, a cookie may be placed by that page or application).

The DoubleClick cookie

The DoubleClick cookie is used by Google in ads served on your partner's websites, such as websites displaying AdSense ads or participating in Google's certified ad networks. When users access a partner's website and view or click an ad, a cookie can be entered into that end user's browser. Third parties, including Google, use cookies to serve advertisements based on previous visits by the user to this and other websites. With the use of the DoubleClick cookie, Google and its partners may serve advertisements to their users based on visits made to their sites and/or other sites on the Internet. Users can disable the use of the DoubleClick cookie for interest-based advertising by accessing ad settings. Alternatively, users can disable the use of third-party cookies for interest-based advertising by accessing

Google Remarketing

We use the Google Adwords Remarketing feature to serve ads on Google partner sites. This feature allows you to identify that you have visited our website and so Google can display our ad to you on different websites. Several third-party vendors, including Google, purchase advertising spaces on Internet sites. We eventually hire Google to view our ads in these spaces. To identify your visit on our site, both third-party and Google vendors use cookies, similarly to the section "How we use cookies". You can disable the use of cookies by Google by accessing the Ad preference manager. 

How we protect and store personal information

Throughout this policy, we use the term "personal information" to describe information that may be associated with a particular person and can be used to identify that person. We will not consider as personal information the information that should remain anonymous, so that they do not identify a particular user.

We store and process your personal information on our servers and protect it under electronic protection measures. We use computer protections, such as firewalls and data encryption.

How we use the personal information we collect

Our main purpose when collecting personal information is to provide you with a safe, quiet, efficient and personalized experience. To do so, we use your personal information to:

  • Provide the services and customer support requested;
  • Perform site usage statistics.
  • Prevent potentially prohibited or unlawful activities and ensure the application of our user agreement;
  • Personalize, evaluate and improve our services, in addition to the content and layout of our site;
  • Send targeted marketing materials, service update notices and promotional offers based on your communication preferences;
  • Compare information, for greater accuracy, and check them with third parties.


We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may combine your information with the information we collect from other companies and use them to improve and personalize our services, content and advertising. If you do not wish to receive our marketing messages or participate in our ad personalization programs, simply indicate your preference simply by clicking on the unsubscribe link provided in all of our emails.

How we share personal information with other parties

We may share your personal information with:

Members of the Voe double corporate family to provide joint content, products and services (such as registration, transactions, and customer support) to help detect and prevent potentially illegal acts and violations of our policies, as well as cooperate in Decisions regarding their products, services and communications. Members of our corporate family will use this information to send you marketing communications only if you have requested your services.

Service providers, under contract, who collaborate in parts of our business operations; (Fraud prevention, marketing, technology services). Our agreements determine that these service providers only use your information in relation to the services they perform for us, not for their own benefit.

Companies with which we intend to merge or acquire. (If a merger occurs, we will require the new entity incorporated to follow this privacy policy with respect to your personal information. If your personal information can be used against this policy, you will receive a notice).

Police authorities, government officials or other third parties when:

  • We are obliged to do so by subpoena, judicial decision or similar legal procedure,
  • We're cooperating with an ongoing police investigation,
  • We believe, in good faith, that disclosure of personal information is necessary to prevent physical damage or financial loss, to report suspicious illegal activity or to investigate violations of our user agreement.

Other third parties with their consent or guidance for such.
Please Note that these third parties may be in other countries where the legislation on the processing of personal information is less rigid than that of your country.

In cases where our company and a partner promote our services together, we may disclose to the partner some personal information such as the name, address and user name of the persons who signed up for our services with the result of the promotion The sole purpose of allowing us and the partner to evaluate the results of the promotion. In this case, personal information may not be used by the partner for any other purpose.

The double Voe will not sell or rent any of your personal information to third parties in the normal course of business and only shares your personal information with third parties as described in this policy.

If you subscribe to double Voe directly on a third-party site or through a third-party application, any information entered on that site or application (and not directly on a double Voe website) will be shared with the owner of that site or Application – and your information may be subject to their privacy policies.

Links to third-party websites

The double Voe has links to other sites, which, in our view, may contain useful information/tools for our visitors. Our privacy policy is not applied to third party websites. Therefore, if you visit another website from our site, you should read the privacy policy. We are not responsible for the privacy policy or content present on these same sites.

For more information please see our Terms of use or contact us.